1. WHO WE ARE
Zippy RV RX, LLC is a mobile RV Service company headquartered in Copperas Cove, TX. We service clients across Central Texas. Our website address is: https://zippyrvrx.com.
2. INTRODUCTION
This Privacy Policy describes how Zippy RV RX, LLC (“we,” “us,” or “our”) collects, uses, and discloses your information when you use our mobile RV service. We respect your privacy and are committed to protecting your personal information. In fact, your privacy is so important to us, we’re going to summarize in this section all the detail below, so that you can easily take it in.
WE DO COLLECT DATA, information about you, your RV, your location, and the types of services, warranties and payment methods necessary to properly provide you service. We may also collect at your option, your phone number for calls and text messages to coordinate your services, estimates and invoices, and to conduct surveys at your option.
PLEASE REMEMBER MESSAGING AND DATA RATES MAY APPLY as you consider opting in to these service and fulfillment notifications when you’re completing our Service Request form.
WE DO USE THE DATA we collect, from you and other providers, to give you the very best attention we possibly can in providing you service. The data we collect from you will only be used for this purpose.
WE DO NOT USE THE DATA we collect to sell to third parties or to market materials such as promotions via text messaging. We will not sell, rent or share your telephone number to anyone.
WE PROTECT THE DATA we collect to prevent unauthorized access or disclosure.
WE KEEP THE DATA we collect to meet warranty, financial and legal obligations.
YOU MAY REQUEST WE REMOVE ALL YOUR DATA that we are not required to keep to meet warranty, financial or legal obligations, at any time.
IF AT ANY TIME YOU HAVE QUESTIONS, OR WISH TO STOP RECEIVING SMS MEASSAGES, YOU MAY:
– call 833-947-7978
– respond to a text message with HELP or STOP
– send an email to support@zippyrvrx.com
– or, speak to your technician during the service call
More specific information follows.
3. INFORMATION WE COLLECT
We may collect the following types of information:
**Contact Information**: Name, address, email address, phone number
**Service Information**: RV details, service history, repair needs
**Payment Information**: Credit card details, payment history
**Communication Records**: Appointment requests, service inquiries, feedback
4. HOW WE USE YOUR INFORMATION
We use your information for the following purposes:
– Providing and managing our services
– Processing payments
– Scheduling and confirming appointments
– Communicating about your service
– Improving our services
– Complying with legal obligations
5. SMS COMMUNICATIONS
We may send SMS text messages related to your service appointments, including confirmations, reminders, status updates, and follow-ups.
- SMS Consent
By providing your mobile phone number and consenting to receive SMS messages, you agree to receive text messages from us regarding your service appointments. Standard message and data rates may apply.
- SMS Opt-Out
You may opt out of receiving SMS messages at any time by:
– Replying “STOP” to any text message from us
– Contacting us directly at 833-947-7978 or at support@zippyrvrx.com
– Informing our technician during your service appointment
Opting out of SMS messages will not affect your ability to receive our services.
6. INFORMATION SHARING
We do not sell or share your personal information with third parties for marketing purposes. We may share information with:
– Service providers who assist in our operations
– Legal authorities when required by law
– Business partners directly involved in your service (with your consent)
7. DATA SECURITY
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
8. DATA RETENTION
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
9. YOUR RIGHTS
You have the right to:
– Access your personal information
– Correct inaccurate information
– Request deletion of your information
– Opt out of communications
– File a complaint with regulatory authorities
10. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Changes are effective immediately upon posting.
11. CONTACT US
If you have questions or concerns about this Privacy Policy, please contact us at:
Zippy RV RX, LLC
1316 Travis Circle,
Copperas Cove, TX 76522
833-947-7978
support@zippyrvrx.com
Last Updated: April 15, 2025